Airport to Resort Swap



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FAQ

How do shared transfers work?

Shared, or scheduled, transfer buses collect passengers from several different flights at regular intervals. Unlike other transfers where you pay for the whole vehicle, with Snowbus’s shared service you only pay one cost for the seat you personally take.

Why should I use your service?

With Snowbus.co.uk you’ll receive a fantastic transfer service all at one low cost. We use modern, comfortable vehicles and schedule convenient and frequent departure times. All our transfer buses connect with every ski resort we operate in, and our friendly staff are always available to help you.

Do shared transfers make stops on the way to resort?

All our transfers will get you to resort quickly and comfortably. There may be some brief stops along the route to collect or drop-off passengers from other resorts but everything is done to ensure every passenger's journey is as convenient as possible.

Can I book a seat right up to the last minute?

Due to the unique way in which Snowbus operates we do require all online tickets to be bought at least 72 hours in advance of your travel date. For any last minute bookings, customers can contact us directly to check availability.

Where do you pick-up and drop-off passengers?

Shared transfers stop in convenient locations throughout every resort. All resort locations and airport meeting point details are emailed to passengers at the time of booking.

All private transfers operate as a door-to-door service and drivers will be waiting when you land at the airport to take you straight to your hotel or chalet.

What vehicles do you use?

We have a range of high quality people-carriers, minibuses and coaches that we use for our transfers. With a range of 6 - 60 seat vehicles we employ the size of vehicle required for each specific journey. 

Will shared transfers pick me up from my hotel?

Shared transfers can only pick-up and drop-off in the designated Snowbus stops. These have been specifically chosen to be as convenient as possible for all passengers. We have made special arrangements to collect UCPA guests direct from their hotel on Saturdays only.

Private transfers are a door-to-door service.

How much time should I leave between my flight and my Snowbus pick-up/drop-off?

We recommend our passengers to leave at least 1 hour from their flight arrival time to the bus departure time. For outbound flights we recommend allowing 2 hours check-in time at the airport. Customers can select their own bus times and we cannot be held responsible for any missed buses or flights.

What is your luggage policy?

All our buses are equipped to take a reasonable level of luggage from each passenger. Snowbus consider one suitcase/holdall + one ski or board bag per person as reasonable luggage. If you are planning to bring any additional equipment such as buggies or prams, please inform us when you book your journey.

Do we need to book a place for small children too?

Under French law, each passenger sat within a vehicle must be allocated a seatbelt. Therefore you will need to book a place for all members of your group who will be travelling with us, no matter what their age.

What if I miss my bus?

We do everything possible to make sure all passengers are aboard every transfer journey. If you do miss your scheduled bus we will get you on to the next Snowbus transfer with available seats.

Do I need to confirm my return journey?

It is not necessary to confirm your booking with us.  However, if you are not taking your journey then please tell us in order to avoid any delays for other passengers.